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Price Match/Ad Check Guarantee
We are always on sale! We check our competitors pricing daily to ensure you always get the best market price at your time of purchase. However, if within 30 days of your purchase you find your item(s) advertised at a lower price, then get in touch with us and we will gladly match that price and send you a cheque for the difference or provide you with a 120% in-store credit!
Experienced, Knowledgeable & Specially Trained Staff
Our factory trained staff has over 125 years of combined experience in the audio video field and are continually updating their knowledge in order to provide you with most up to date information. We are experts in our field and we are passionate about audio video systems.
Non-Commissioned Sales
We want your shopping experience to be relaxed and we are dedicated to fulfilling your needs and wants. Our sales staff is here to qualify your needs not ours.
Stunning Showroom to Match Your Home
Signature Audio Video displays are meticulously calibrated. Audio video systems are displayed in controlled lighting and sound environments to ensure you get to see and hear the system you want in the correct environment.
Exceptional Products
We only sell the newest technologies and highest quality products to give you the most up to date and complete selection. Everything you require to set up your home can be purchased at our store. We have you covered from accessories to hardware items to furniture and equipment racks, anything you require to complete your space.
50 Month Extended Service Plan (ESP)
In order to provide you with the highest level of service we offer one of the longest and most affordable service plans in the industry with the added protection of a non-usage guarantee. With 50 months of coverage you can be assured your purchase is protected. One of the best things about our warranty is the non-usage guarantee. If you should, for whatever reason, not use your Extended Service Protection privileges, we will give you an in-store credit for 100% of your ESP's original purchase price against a new purchase!
GPA
Guaranteed Performance Agreement (GPA) is one of the highest value products available to our customers today. Our GPA includes 5 years of coverage, VIP in-home service, annual service check ups and it is fully transferable.
Custom Design Center
Our custom design team have managed projects ranging from small to sublime. We will work with you, your home builders, interior designers, decorators and/or architects to make your audio video dreams come true. Whether it's audio, video, cinema, lighting, furniture, custom motorized drapery, sound control or home automation – we have the right products to meet all of your needs.
In-House Installers
Installations are our specialty and we only use our in-house installers to ensure you always receive the highest quality workmanship as well as the most consistent information and accurate billing.
Customer Relationships
Our core business is repeat customers and referrals. We want you to be our customer for life and to always have a positive experience when you deal with us. Whether it is pre-purchase information, technical questions or after sale service, we are always just a phone call away. We will continually do our best to get you the answers you need and will work hard to meet your expectations.
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